Return Policy
We’re happy to provide you with a reserved, secure parking space in downtown Wilmington. Please note that all parking reservations are final, and we’re unable to offer refunds, returns, or exchanges once your space is booked.
If you have any questions before booking, we’re happy to help ensure you select the right space and dates. Thank you for choosing Third & Oak for your parking needs!
Terms of Service – Third & Oak Reserved Parking
Use of Parking Lot
By reserving a parking space at Third & Oak, you agree to park only in your assigned, clearly marked space for the duration of your rental period. Unauthorized vehicles or vehicles parked outside their designated space may be towed at the owner’s expense.
Payment & Refunds
All reservations must be paid in full at the time of booking. All sales are final — no refunds, returns, or exchanges are offered. Please review your reservation details carefully before completing your transaction.
Lot Conditions & Security
Our lot is well-lit, regularly monitored, and enforced with towing of unauthorized vehicles. However, Third & Oak is not responsible for theft, damage, or loss of property from vehicles parked in the lot. Guests are encouraged to secure their vehicles and belongings.
Changes & Cancellations
If you need to adjust your reservation dates or assigned space, please contact us as soon as possible. While we cannot guarantee changes, we will do our best to assist you if space is available.
Privacy Policy – Third & Oak Reserved Parking
Information We Collect
When you reserve a parking space, we collect information such as your name, contact details, vehicle information (optional), and payment details to process your reservation.
How We Use Your Information
We use your information solely to manage your parking reservation, communicate with you about your booking, and improve our services.
Data Security
We take reasonable measures to protect your information. However, please note that no method of electronic transmission or storage is completely secure.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only as necessary to enforce our policies, comply with legal obligations, or protect our property and guests.